moimart@localhost:~$ cat yakko-tako/support.txt
奴凧 · Kikkei Labs
Yakko Tako — Support
Climb for the summit, chase the high score. If something isn't working, here's how to get help.
Contact
Email moises@martinez.sh. Please include your platform
(iOS / Android / Steam), device and OS version, and the game version (Settings → About)
so issues can be reproduced. Screenshots help.
Platforms
- iOS — iPhone & iPad, via the App Store.
- Android — phones & tablets, via Google Play.
- Steam — Steam Deck and desktop Linux.
FAQ
- My scores or achievements aren't showing on the leaderboard.
- Leaderboards and achievements use your platform's game service, so you need to be signed in:
Game Center on iOS, Google Play Games on Android, or
Steam on Steam Deck/Linux. If you're not signed in, the game still runs and
keeps your best scores locally — they sync to the service the next time you play signed in.
A score only submits when it beats your previous best.
- I changed device / reinstalled and my progress is gone.
- Progress is stored locally on each device and isn't cloud-synced by the game. Leaderboard
and achievement standing, however, live on your platform account once submitted, so signing
in on the new device restores those.
- How do I restore my purchase / unlock the full game again?
- Use the in-game restore option, or reinstall while signed in to the same store account you
bought with. Purchases are tied to your App Store / Google Play / Steam account.
- The game is in the wrong language.
- Yakko Tako ships in English, Spanish, Japanese, Korean and Chinese, and picks your device's
language automatically when it's one of those. You can also change it in
Settings → Language.
- Where is my data stored? What do you collect?
- Nothing is collected. Everything stays on your device. See the
privacy policy.
- How do I delete my data?
- Delete the app — there is no cloud copy held by us. Data held by a platform game service
(leaderboards/achievements) is managed through that platform's account settings.
- It won't launch / crashes on Steam Deck.
- Make sure the game is set to run under the Steam Linux Runtime 3.0 (sniper) compatibility
tool. If a build still misbehaves, email the details and we'll take a look.
- Does it support controllers?
- Yes — the Steam Deck and standard gamepads are supported in the landscape build; touch works
on phones and tablets.
- How do I get a refund?
- Refunds are handled by the store you bought from:
Apple,
Google Play, or
Steam.
Feature requests & bug reports
Both welcome. Email moises@martinez.sh with a clear
description and, for bugs, the steps to reproduce. Triage is best-effort by a small team.