moimart@localhost:~$ cat yakko-tako/support.txt

奴凧 · Kikkei Labs

Yakko Tako — Support

Climb for the summit, chase the high score. If something isn't working, here's how to get help.

Contact

Email moises@martinez.sh. Please include your platform (iOS / Android / Steam), device and OS version, and the game version (Settings → About) so issues can be reproduced. Screenshots help.

Platforms

FAQ

My scores or achievements aren't showing on the leaderboard.
Leaderboards and achievements use your platform's game service, so you need to be signed in: Game Center on iOS, Google Play Games on Android, or Steam on Steam Deck/Linux. If you're not signed in, the game still runs and keeps your best scores locally — they sync to the service the next time you play signed in. A score only submits when it beats your previous best.
I changed device / reinstalled and my progress is gone.
Progress is stored locally on each device and isn't cloud-synced by the game. Leaderboard and achievement standing, however, live on your platform account once submitted, so signing in on the new device restores those.
How do I restore my purchase / unlock the full game again?
Use the in-game restore option, or reinstall while signed in to the same store account you bought with. Purchases are tied to your App Store / Google Play / Steam account.
The game is in the wrong language.
Yakko Tako ships in English, Spanish, Japanese, Korean and Chinese, and picks your device's language automatically when it's one of those. You can also change it in Settings → Language.
Where is my data stored? What do you collect?
Nothing is collected. Everything stays on your device. See the privacy policy.
How do I delete my data?
Delete the app — there is no cloud copy held by us. Data held by a platform game service (leaderboards/achievements) is managed through that platform's account settings.
It won't launch / crashes on Steam Deck.
Make sure the game is set to run under the Steam Linux Runtime 3.0 (sniper) compatibility tool. If a build still misbehaves, email the details and we'll take a look.
Does it support controllers?
Yes — the Steam Deck and standard gamepads are supported in the landscape build; touch works on phones and tablets.
How do I get a refund?
Refunds are handled by the store you bought from: Apple, Google Play, or Steam.

Feature requests & bug reports

Both welcome. Email moises@martinez.sh with a clear description and, for bugs, the steps to reproduce. Triage is best-effort by a small team.