moimart@localhost:~$ cat umactually/support.txt

UmActually — Support

Speak sharper. Score it. Repeat. If the app isn't doing what it should, here's how to get help.

Contact

Email: moises@martinez.sh

Please include your iPhone model, iOS version, and the app version (Settings → About) so issues can be reproduced. Screenshots help.

Requirements

FAQ

The app isn't picking up my voice.

Check Settings → Privacy & Security → Microphone and confirm UmActually is enabled. If it is, force-quit the app and reopen it. If you use a Bluetooth headset, try the built-in mic to isolate the issue.

Topic generation is greyed out / unavailable.

Topic mode uses Apple Intelligence, which requires a supported device (iPhone 15 Pro or newer) running iOS 26 or later, with Apple Intelligence enabled in iOS Settings. On unsupported devices, filler-only mode still works.

The transcript is missing words or merging them.

Whisper runs locally and accuracy improves with a quieter environment and a closer mic. Try the higher-quality model in Settings if your device supports it. Heavy accents and rapid speech can also reduce accuracy.

My filler word isn't being caught.

Open Settings → Filler words and add it. You can also tune severity per word — the heavier the severity, the more points it costs you.

The relevance score feels off.

Relevance grading is done by Apple's on-device language model and is intentionally a single number plus one sentence of feedback. It's a directional signal, not a verdict — treat it as a coach, not a judge. If you think the model is consistently wrong on a topic, send an example to support.

How do I use my own self-hosted speech-to-text server?

UmActually supports the Wyoming protocol. In Settings → Speech engine, switch to Wyoming and enter your server's host and port. Audio for that round will then be sent to the server you configured (and only that server).

Where is my data stored?

On your iPhone. Nothing leaves the device unless you explicitly enable a self-hosted Wyoming server. See the privacy policy for details.

How do I delete my data?

Settings → Round history → Clear history. To wipe everything, delete the app — there is no cloud copy.

The app crashed.

Sorry about that. Email moises@martinez.sh with the device, iOS version, app version, and what you were doing. If iOS asked you to share a crash report with the developer, please tap yes — that's the most useful diagnostic.

Is there an Android version?

No. UmActually relies on Apple's on-device Whisper integration and Apple Intelligence; an Android port isn't planned.

Is there a refund policy?

Purchases and refunds for App Store apps are handled by Apple. Use reportaproblem.apple.com.

Feature requests & bug reports

Both welcome. Email moises@martinez.sh with a clear description and, for bugs, the steps to reproduce. Triage is best-effort by a single developer.

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